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Getting back to business

Whether or not your business has been directly impacted by the coronavirus pandemic, there are steps you can take to help protect your staff, customers and wider community.

COVID-19 and its unpredictable nature continues to present significant challenges for businesses and South Australia at large. Restrictions have been imposed in response to Adelaide’s COVID-19 cluster with the latest information on COVID-19 in South Australia and business restrictions information available at

We've also endeavoured to address some of your queries for small business and the support available at Business Q&A.

See our checklist below and scroll down for more detailed information on some of these measures.

Getting back to business checklist

Create a COVID-Safe Plan to ensure your business operation meets SAPOL Directions and health principles.

This is mandatory for any business that was required to close as a result of COVID-19 restrictions, but strongly recommended for all.

Create your COVID-Safe Plan

Appoint a COVID Marshal

Many venues are required to nominate a COVID Marshal to ensure the business is operating safely and in accordance with their COVID plan.

Find out if this applies to your business

Encourage employees to download the COVID-Safe App

This will allow for rapid contact tracing should a case arise in your area.

Download the COVID-Safe App

Adopt healthy workplace practices as recommended by SafeWork Australia

To encourage staff and customers to do the right thing, you can download posters and signage from SafeWork Australia.


Register for accredited COVID clean training in your industry

Learn more about this accredited training to get your staff accredited in hygiene and infection control.

Register for COVID clean training in your industry.

Update your emergency plan and business risk assessment

Even if your business had a plan in place to ensure business continuity in an emergency, it’s likely you did not predict the COVID-19 pandemic. Now is the time to develop strategies for coping with risks you may encounter in the coming months, such as a virus outbreak or an increase in staff absences.

Update your emergency plan and business risk assessment.

Roadmap to Recovery

Health authorities are constantly assessing the risk posed by coronavirus in South Australia. As the risk lessens, the State Government will be able to lift restrictions placed on businesses and help get South Australians back into the workplace safely.

To view the current business restrictions in place, and the future dates from which these restrictions will ease, visit Recovery from COVID-19.

COVID SAfe Check-In

The South Australian Government has introduced COVID SAfe Check-In, to enhance contact tracing and keep our community COVID safe.

A COVID SAfe Check-In feature has been added to the free mySA GOV app.

Businesses with a COVID Safe Plan will receive a new COVID Safe Plan via email that includes a poster with a unique QR code. This should be printed and displayed in a prominent location within the business. See Tips on displaying your QR code (PDF, 195.5 KB).

When people arrive at your business, venue or event, they can check in by scanning the QR code using their smart phone through the mySA GOV app.

A paper recording log will need to be available as a back-up for people who don’t have a smart phone.
For more information, visit: COVID SAfe Check-In.

COVID-Safe Plan

If your business conducts any of the Defined public activities outlined by SA Police, you must complete a COVID-Safe plan before opening.

This include businesses that trade in food and beverages, fitness and sport, personal care, public entertainment, casinos and gaming, and recreational transport.

A COVID-Safe Plan is also mandatory for those conducting public or religious ceremonies, property inspections and driving lessons.  

View the full list of Defined public activities.

A more comprehensive COVID Management Plan, approved by SA Health, will be required for:

  • any activity of more than 1,000 people
  • venues wishing to offer both dancing and consumption of alcohol.

Learn more and complete your COVID-Safe Plan.


‘COVID clean’ infection control training for your business

The Government of South Australia, in partnership with the Commonwealth Government, is supporting training that will help businesses adopt healthy hygiene practices as COVID-19 restrictions ease.

Up to 5,500 customer-facing employees, including business owners and supervisors, across the retail, hospitality, tourism, cleaning, security, transport and logistics industries will receive this accredited ‘COVID clean’ training.
To be delivered by local registered training providers, participants will learn a range of skills, including hand hygiene practices, effective surface cleaning, use of personal protective equipment (PPE) and disposal of contaminated waste.
The aim of 'COVID clean' training is to ensure South Australians can confidently return to supporting our local shops and eateries when health advice permits.

For more information and to register for ‘COVID clean’ training in your industry, visit 'COVID clean' infection control training.


  • COVID Clean – other resources

    The Commonwealth Department of Health offers a 30-minute COVID infection control online training module.

    This training is intended to be done by health and allied health professionals, however, is open to anyone to register for and undertake.

    Learning outcomes obtained from the training are:
    • Understanding of the basics about the COVID-19 virus, including how it is spread
    • How to protect yourself and others
    • Knowing what to do if you develop symptoms
    • Knowing what to do if the person you are caring for develops symptoms
    • The ability to tell the difference between facts and myths about COVID-19
  • Safe Work Australia – Resource Kit

    Safe Work Australia provides numerous resources for businesses to keep their workplace and workers safe.

    We encourage you to visit the resources section, which includes a range of resources for business to download and display in their workplaces, including checklists, infographics, fact sheets for industry and posters on handwashing, hygiene and physical distancing.
  • COVIDSafe planning tool

    The Commonwealth Government has developed a planning tool to help your business keep workers, customers and the community safe as you reopen and continue business.
    For more information, visit Planning tool to help businesses reopen and be COVIDSafe.
  • COVID-19 Awareness Training - tourism and hospitality sector

    If your business is in the tourism and hospitality sector, the South Australian Tourism Commission’s COVID-19 Awareness Training can help you recover post COVID-19.
    The free 30-minute online course is designed to give employees and business owners in the sector the basics needed to understand prevention and control the spread of COVID-19, as well as give customers a COVID-clean confidence.
    For more information and to undertake the training, visit COVID-19 Awareness Training.