Introducing new people and fresh ideas can take your business to the next level.
Your business may be reaching a new level of growth when you decide it is time to hire employees.
It might be time to consider employing staff when:
- Your forecasts show growth in the near future
- Customers are requesting new products and services
- Demand for your products and service consistently exceeds supply
- You are actively pursuing growth in your business.
Entrusting responsibilities to people outside your business is a big step and you should take your time and hire the right person. It is important to plan to ensure you can afford to take someone on, are clear on what duties they will be performing, and they will have the right skills and attitudes to fit your business.
When you bring staff into your business, you are looking for people who can work hard, build relationships with your customers, and enhance your brand and reputation.
There are lots of resources available to help you find the right people for your business. Start with the steps below.
Preparing to hire:
- What are your workforce needs?
- How much support do you need? Full-time, part-time, or a casual worker or contractor to meet a short-term need.
- Check the award that covers your industry or the occupation using the PACT tool. Are you able to allocate the required pay and conditions to the role?
Use the checklist to guide you through the hiring process.
Here are some tips:
Outline the roles and responsibilities of the job, making sure to avoid discriminatory language and meet equal opportunity laws.
Learn more about writing an effective job advertisement in our Toolkit.
- On your website or social media
- In the local paper
- On an online recruitment site
- In a trade, industry or business site.
Word of mouth is also a valuable way to find people to fit your business.
Alternatively, you can save your time and pay a recruitment service to manage all or part of the process for you.
Applications will usually include a cover letter and CV or resume. You can use a checklist to work out which ones best meet your criteria and your job description. Shortlisting can take more than one round to identify the right recruit.
When you interview applicants, ask questions that help you understand their skills, qualifications and experience and how they can fit in your team. Note, you cannot ask questions that are discriminatory or contravene equal opportunity legislation.
Using a standard set of questions when interviewing applicants can help you compare them and select the right one for your business.
After the interview, contact your preferred applicants’ referees to get a better picture of their skills, abilities and character.
Set your new recruit up for success by providing an induction, introducing them to other staff, including their direct manager, and ensuring their workplace has necessary equipment they need to start work.
You may wish to seek the services of a Recruitment specialist to support you through the recruitment process.
The Australian Government’s Jobactive Program is an end-to-end recruitment service that helps you hire staff at no cost to you. They can help advertise your job vacancies, shortlist, screen and recommend suitable candidates for your business. Your business may be eligible to receive financial incentives to help you hire or trial staff.
Find out all you need to know about hiring staff at the Fair Work Ombudsman.