How to make hospitality teams thrive

Location: The Glasshouse at the Marion Hotel, Mitchell Park.

Hoteliers count on their people to deliver service seamlessly and profitably. A tight jobs market has meant hospitality businesses need to not only attract workers, but also to engage with their staff to remain loyal and perform to a high standard.

This session will explore the workplace dynamics and assets hotel leaders can use to create a collaborative and committed workforce from individuals and teams.

Topics include:

• top motivating techniques for hospitality
• characteristics of awesome teams and how to make it happen
• how to have conversations about performance that enhance team culture
• playing your trump card as a leader to get results.